Can I buy direct from Rexarc?
Rexarc sells directly to authorized distributors. If you are not an authorized distributor please contact Rexarc directly at 1-877-739-2721 to find out how you can become a Rexarc distributor.
How can I find an Authorized Rexarc Distributor?
Visit this link or hover over the "contact" link above, then click on "find a distributor"
Who pays shipping?
Shipping is Freight on Board from West Alexandria, OH and charges are the responsibility of the distributor.
What is your warranty?
Rexarc products come with a one year warranty. For more information please call the customer service department at 1-877-739-2721.
What is your return policy?
All standard products are subject to a 25% restocking fee providing there is no damage and product is able to be resold. Custom built products are non-returnable.
What is my distributor discount?
All distributors are given the same pricing with a standard discount from MSRP.
Who is my Rexarc Sales Representative?
Visit this link or hover over the "contact" link above, then click on "find a distributor".
When can someone stop by to see me?
If you would like personalized technical help, a sales representative to visit you, or just need to talk to someone about a customized project in person, please contact Rexarc directly at
1-877-739-2721 and we will have your sale representative contact you to arrange a meeting.
Do you sell plastic pipe?
Although, Rexarc doesn’t sell plastic piping at this time, it is something that we are looking into for the future.
How long will it take to ship my order?
Standard manifolds are shipped within 5 business days from the date the order is received. All other Rexarc products are shipped from stock or as quickly as they can be produced. Please contact Rexarc for more information about when a specific product can ship.
Can you cross reference a competitor's part number and quote your solution?
Yes, we can. Please give our customer service department a call and they will help you find a Rexarc product that is similar to our competitor’s.
I’m looking for a manifold, can you help me?
Yes, please contact one of our friendly representatives at Rexarc by calling 1-877-739-2721
I’m looking for a station drop, can you help me?
Yes, please call our customer service department. You will need to know what gas you want to use and if it is ½”, ¾”, 1", or 2".
I’m looking for a regulator, can you help me?
Yes, please call our customer service department. You will need to know what gas, what psi, and what is the flow rate.
I need a part for my acetylene plant, can you help me?
Call Bruce Holman, Rexarc’s acetylene plant specialist at 1-877-739-2721 x 14.
I’m looking for a torch part or a torch kit, can you help me?
Please call our customer service department. You will need to know which gas and what torch you are using or would like to use.
For any additional questions you may call us at 1-877-739-2721 or click the contact link at the top of this page to get in touch with us via email or US mail. We appreciate your interest in Rexarc.